My parcel is stuck in uk customs. ' Is the package still going to be .

My parcel is stuck in uk customs Here are the most common causes and what you can do: Possible Reasons for the Delay: Customs Inspection Packages are sometimes randomly selected for inspection, especially if they contain high-value items, restricted goods, or incomplete documentation. " I've had the notification about being in customs once out of hundreds of orders. However, you can reduce the chance of your package getting stuck in customs by providing the required information before shipping. What should I do? Please contact our Customer Service. If your parcel is held at customs, it’s advisable to check whether any taxes or duties are outstanding. You can contact Chronopost for updates. My parcel is stuck there since 18th of January. I understand that your parcel has cleared customs in the US but is now stuck at an unknown location in the United Kingdom, and you're having trouble finding out which depot it's held at. We can’t intervene or ask about the status of any package in customs. Bought something online and now the track and trace system tells you your parcel is stuck at Customs? Have to pay extra before your parcel will be released? That’s normal. Can you please advise when it is likely to be clear if customs, tracking number: RY281515239GB A family member in the UK sent two identical parcels at the same time to my home address in Melbourne. Rep with An Post told me this morning that it’s taking longer than usual and from his knowledge, it’s taking anything from a few days to two weeks! However, it’s standard for all international packages to be screened before being cleared for delivery. Sep 12, 2024 · My Shipment is Stuck in US Customs: What Can I Do? Understanding the Customs Clearance Process When importing goods from overseas locations, your shipment must pass through U. My parcel comes from inside the European Union Customs is authorised to check all shipments from inside the European Union. Alternatively, reach out to the seller. 54am The item was Item processed When you contacted Customs, did you inquire about your parcel with your name on it, or this parcel with this tracking number? Dance thing for Royal Mail? Apr 3, 2024 · Here, in this article, I am going to cover the reasons for customs delays and how long the UK customs take to clear packages. Hello all, Last week, I shipped a parcel to a close friend of mine who lives in Spain. (invoice lost/not applicable) UNITED KINGDOM Ordered a package from UK to Sweden (Postnord) and after two weeks its being held in customs; I already paid VAT + declaration fees. Parcel stuck in UK customs? Learn how long customs clearance takes in the UK, what causes delays, and how to avoid them. As an effect of this it was delivered about a week too late. I've sent out probably a hundred or so international parcels in the last few years and none have had any issues at customs. Tracking has just been stuck on 'Parcel Cleared Customs' since the 19th. Is this UK customs? When can I expect my item from here? Tracking No: LA107687935CN Royal Mail aren’t registering my parcel as having arrived in the U. Faqs In the track and trace I see that my package is 'on hold' at Customs. One was addressed to one of my kids, the other was addressed to me. I have called Fedex and HMRC but they… Not strictly a Royal Mail question but not sure where else to post this. I'm really stuck here. Pissing me of my packs are all stuck on leaving overseas still after 7,8, and 20 days. Jun 19, 2023 · My parcel valued at $1100 AUD purchased via eBay is being held by the customs. We sent a shipment internationally, the customer requested express shipment which we used but the shipment was stuck in Customs in the receiving country. What should you do if your package is stuck in transit for a long time? May 14, 2025 · Why is My Package Stuck in Customs? There are many reasons why a shipment might be stuck at customs. Jan 3, 2025 · As a member of the European Union (EU), Portugal adheres to strict customs regulations when it comes to receiving packages from countries outside the EU. My friend said she received a notification to say it was at customs and that was it, nothing I'm not getting any. My package has been stuck in Stansted for 2 weeks now. Hi my parcel has been stuck at london heathrow airport since the 21st, it normally takes 1-2 days in the past to arrive however this time it's taking longer, I was wondering if theres any news about delays at customs the past few days or something along the lines of that, Thanks! Track all your packages in Italy and abroad - just enter your tracking number and get real-time updates. back to China, received at customs Hangzhou on 8th March 2023 but has not moved since then. While it’s frustrating, it’s a common part of international shipping and we’re here to help you understand what’s going on. Customer: Hello I was wondering if my parcel is stuck in customs as it was being delivered from the UK to Denmark ? Technician's Assistant: I understand your concern about your parcel. This article will answer all the questions like why, what, and how the packages get stuck in customs and how to prevent Sep 27, 2024 · Provide all requested information promptly and courteously to ensure a smooth clearance process. So, beware if you are sending express mail bc those import duties will be high. 5k. Jun 16, 2025 · Hi AsiyaKhanom, If your package from the UK is still stuck in customs in Shenzhen, there could be several reasons for the delay. Dec 4, 2022 · To avoid missed deliveries and extended delays due to packages getting stuck at customs, indicate the correct mode of payment for all necessary duties on your waybill or receipts of postal duties paid before shipping out your items. Do they have a massive backlog? Anyone else having similar delays? Jun 15, 2020 · You’ve bought something from Amazon Global with international shipping and your orders appear in the Amazon Shopping app, but the notification you receive is: Delayed at Customs! What does this mean for your order? Screenshot from Amazon. Anyone else had packages come through Stansted recently? I contacted FedEx about it last week - they said they'd open an investigation and get back to me - they never did. Hello, I ordered something from a seller from UK to be delivered to Sweden via Postnord. Jan 17, 2025 · But wait! There’s just one little problem- It seems the package has got stuck in customs. Jun 30, 2025 · Questions and Answers Package stuck at customs for more than one months Dear All . I am told that the parcel will be delivered on the 19th, now that it has truly cleared customs. Why is my parcel stuck in Canada customs? The customs release of a shipment can take anywhere from 20 minutes to several days depending on circumstances. I know comments might get at me for being impatient but my parcel arrived in the international hub of parcelforce/Royal Mail in Coventry on 16th October . My package says our item departed a transfer airport in INTERNATIONAL, LOS ANGELES, UNITED STATES and it's said that for 5 days now. This article will summarize the key things you need to know if your shipment ends up stuck in customs at its destination. I have tried to contact dhl but they are telling me to contact customs. For the past few days thee tracking has been rotating over the same three things: Export Scan UPS is preparing your parcel for clearance, we will notify you if additional information is needed Your parcel is prepared for clearance I Sep 21, 2020 · 1. As proposed by other redditors, contact the seller and/or open a dispute if you don't receive it by the estimated delivery date. Sep 28, 2020 · Have you just shipped internationally, and your package got stuck in customs? In this article, you will see why this happens and what you can do. Get in touch with your carrier for updates, and consider hiring a customs broker if things get complicated. Thanks, Matt How long do UK packages stay in customs? How long do parcels take to clear UK customs? If you’re sending a package to the UK, your parcel could clear customs within 24 hrs if there are no issues, so you can help avoid delays by making sure you correctly declare your goods and complete all the necessary paperwork. They can liaise with the shipper to uncover the reason for the delay, often related to incomplete documentation. I've sent a bottle of wine to a friend in Poland from the UK not too long ago, and now it is stuck in customs and they won't release it. For the past few days though, my tracking info has only said: 'Your item is being held in Customs at 10:49 am on October 10, 2021 in MADRID AP, SPAIN. The last tracking entry stated 4 Jun 2023 - Customs clearance delay I have been in touch with the shipping company over the phone and via email where they asked me to provide the proof of purchase including the payment of the customs tax that I did. Please contact seller to get the required document, and then clear the customs. Ever since, it has been stuck at Castle Donnington, Midlands warehouse for 22 days and has not moved at all. Sep 28, 2023 · Discover Why Is My Package Stuck In Customs, what causes delays, and how to resolve customs issues. Your parcel was temporarily on HOLD by Customs, if it needs documentary requirements, like Import Permit from regulatory agencies, Invoice, Proof of Payment, etc. It arrived in Portugal the 18th, and now since September 28th the status is the following: segunda-feira, 28 Setembro 2015 10:39 Entrada armazém para aplicação de legislação Is this normal, and is there anything I can do? From what I understand no taxes are applicable since it was sent from the Netherlands, so Nov 1, 2023 · Common reasons packages and mail can get delayed or stuck at Heathrow LC: Customs Clearance: Customs clearance can be a time-consuming process, especially if the paperwork is incomplete or incorrect. How long does UK customs clearance take? If documentation is in order, clearance can take just a few hours. Global postal tracking from eBay, AliExpress, ASOS, Shein, Amazon. What to Do When My Parcel Is Stuck in UK Customs? If you receive a message that your parcel is stuck at customs, you should take immediate steps to resolve customs issues as soon as possible. Any idea what's going on with the wait time for customs clearance in De Haag? Apologies, I have two packages waiting for me in customs in De Haag and one of the items has been there since the 19th of June while the other (which I bought the same day as the other package) arrived to customs last week. 148 Subscribe Reply Package being held in customs Dublin Reply Similar Topics Yet, the customs clearance process can often feel like a black box, with packages occasionally getting stuck, causing stress and delays. Package stuck on "Item has been presented to Canada Border Services Agency for customs review" Since April 19th? My package was sent to the Mississauga customs for review on April 19th and hasn't moved since. If any further information is required before release they will contact the recipient directly There Jan 8, 2015 · My two kits which I ordered from Japan have been sitting in Parcelforce office in Coventry for the past 4 days with no updates, spoken to Parcelforce and they cannot do anything as its with customs. Sep 20, 2023 · Forum rules For help with tracking please seeHERE For information about your item being in HWDC Langley please seeHERE For information about any other mail or if you have a complaint or general query, we first suggest you contact Royal Mail, see the link HERE. Technically, UK customs "own" your parcel until they release it to the Royal Mail. Is that correct? Does anyone know how long customs clearance is taking these days? I ordered some stuff from Germany on the 16th, it was dispatched on the 17th, arrived in the UK on the 18th and has been stuck "awaiting customs clearance" since then according to the Parcelforce website. Your parcel could be waiting to reach HWDC Langley, awaiting customs inspection at HWDC Langley, or has passed through customs awaiting to be processed at HWDC Langley. I also have no idea what's going to happen. Dec 16, 2024 · This article provides the best information about why is my package stuck in customs, helping you avoid all the issues. Aug 9, 2023 · Are you also waiting for your royal mail shipment delivery? But the delivery status seems stuck? Get help from our Langley HWDC Tracking Guide. what should be my next course of action? Navigate Parcelforce Tracking: “Awaiting Payment of Customs Charges” with ease. Learn what held in customs means, why it happens, and how to fix a package stuck at the border. Aug 9, 2023 · Key Takeaways: PostNL Package Stuck in Customs A few final reminders if your PostNL delivery shows “Pre Declaration of the Item has Been Received by Customs” status: It means your package has reached the destination border and is undergoing standard customs processing. There is no phone to ring. I sent my friend in the US a gift and it was supposed to arrive two days ago, but it's still stuck in customs. Avoid customs issues with these tips. Mar 4, 2025 · Most customs holds can be resolved quickly —if you know what’s causing them. I'm in contact with the seller and they've logged an inquiry with Canada Post, the originating shipper. All of my current us to uk orders are just saying - "item leaving overseas. The shipment tracking information clearly shows the package was in Customs. This will likely cause some delivery delay. Dec 18, 2024 · Is your package stuck in customs? Learn why delays happen and how Welke Customs Brokers can help expedite the process. but as you are based in italy with the army, they are sure to have an italian translator , so why not ask them to help you? Why is my international parcel stuck in Sydney Parcel Facility? Most likely, your parcel is undergoing customs clearance procedures and will soon be released from customs. May 28, 2020, 4:47 pm Departed LONDON, UNITED KINGDOM Your item departed a transfer airport in HEATHROW, LONDON, UNITED KINGDOM on May 28, 2020 at 4:47 pm. In this case, you can't expect to receive any more tracking. Why did my shipment gets stuck at customs? For a variety of reasons, you may get information about “holding customs. But we hope our step by step guide will help with the process! I've had a package appear to be stuck in Customs at Stansted since last Wednesday (package coming from USA to UK). I sent a parcel containing a watercolour painting to Italy on 15th April. ”. However, your package will be delivered as quickly as There's no indication that the parcel has been seized, despite what the support officer is claiming. Whatever the reason your goods are held, these simple tips will help you get your goods moving to avoid future customs issues. I’m… HI guys, I've shopped a lot on Ali and never had this happen but my parcel has been stuck on "left customs" since April 4 while otherr parcels that I ordered and wasn't shipped with this have arrived. I shipped with USPS Priority Mail, which is supposed to take 3-5 days. 1 day ago · When I track my package it says, “Held by Customs”? Please release my package. Please may you help me?. Customs and clearance delays occur for a variety of reasons. I was expecting a notification once it arrived in the UK before it went through customs. Verify Tracking Information Start by confirming the hold with the carrier or postal service’s tracking updates. Customs officers may be concerned if a package contains items intended for personal use. If issues are found with the shipment, customs inspection can lead to delays. Went to ROYAL MAIL WAREHOUSE in Bristol and they told my parcel is still in Portugal which is not true because the Portuguese royal mail said to me my parcel is stuck in Langley. May 14, 2025 · There are many reasons why a shipment might be stuck at customs, these reasons can differ in severity from high (your goods are prohibited) to low (having the incorrect paperwork). I’ve seen processing times for customs, (until you get the national hub next update) take minutes to hours and have been told it’s 24/48 hours. Dec 15, 2024 · If your package is stuck in customs, first ensure all your documentation is complete and correct. Don’t contact Customs directly but get in touch with the courier. The description of the items might be unclear, or the declared value might seem wrong to customs officials. The more smoothly your incoming and outgoing orders pass through customs, the better. You likely have questions about why it’s being held, what needs to happen for it to be released, and how long the delay will be. Are you expecting a parcel from a country outside the European Union? In that case, we have to declare it to customs. Track Parcel in USA. All packages arriving in Canada are screened by the Canada Border Services Agency (CBSA). We cover 575+ carriers! I ordered a phone online that was shipped from the Netherlands September 16th. Get tips on ensuring your package has cleared without any unexpected delays. It’s an all-too-common scenario that can be incredibly frustrating for both the sender and the receiver. As long as its not illegal (fake items etc) you should get it. Find reasons why shipments are held at customs. Oct 27, 2018 · Entrepreneurs rely heavily on shipment systems, often sending and receiving numerous international packages each year. Each parcel contained two pair of jeans and were labelled as containing "clothing" value £60. I've contacted UPS, and they said they're waiting for customs to clear it. Your package is processed by customs […] Mar 16, 2023 · Hi my parcel was sent from U. . Online purchases from a business outside of the European Union are subject to import duties. I bought it from China and the item value is around 11. The item is currently in transit to the destination. Aug 9, 2023 · Having a package held by customs can be worrying. To avoid this, you need to have Most delays in customs clearance do not require you to take any action. Customs are the same everywhere (overworked underpaid) your parcel was probably just unlucky and got a new shipment put in front of it. For reference, I live in New York City, in the USA. What to do when a shipment gets held up Dec 24, 2024 · There are several reasons why shipments may experience delays or get stuck in Malaysian Customs. Just checking is there any red flags and could my parcel be held by customs . I completed the CN22 form fully, as I always do for international parcels. Feb 18, 2025 · If your UK-bound parcel is stuck in customs, swiftly engage your 3PL provider. In this guide, we’ll explain the top reasons shipments get stuck in customs, how to resolve these issues fast, and how to prevent them in the future. Mar 4, 2025 · Few things are more frustrating than a shipment getting stuck at customs. My parcel arrived in Belgium. ' Is the package still going to be What happens if my parcel is held at customs? We expect delays at customs to be minimal, provided the information you’ve supplied is accurate and complete. If your goods are selected for a Customs intervention, you may be contacted by the courier, postal operator or their Customs agent Learn how to check customs clearance status for your package - contact the shipping company, the sender, or directly the customs agency. 39 votes, 242 comments. If your package is stuck in customs, it means it’s temporarily being held by customs authorities in the destination country. Visit now and prepare your package and documents for quick clearance with our trusted, detailed guide. Tracking shows that one parcel Arrived awaiting clearance (Inbound), MELBOURNE VIC, Wed 8 Sep, 10. I am really overwhelmed with this issue and paid too much for this parcel, please help : ( I also tried to call you from +861011185 and +861011183, but cannot Ordered two of the Halloween minis and they have been in heathrow since the 23rd of november its ths the 3rd of december as im writing this, is it normal for customs to take so long, tried asking for an update from usps but can't find an international contact and kdm support says just wait another month and then get back to us. Why do I have to pay taxes for package sent as gifts? Hi, my item has been stuck on "customs received" at the Delhi International Mail Centre since Saturday. Delays can occur due to the package itself, its documentation or the volume of packages in customs at the time. I've had a parcel purchased and to be delivered since the beginning of this month (February 2021)and apparently its stuck in customs due to incomplete data? The item has been stuck in customs for 3 days now and I've had no further information from the store I bought the item from, the dpd delivery service. If seller does not cooperate to provide the document, please open a dispute on the order page, providing the official document from the local customs to clarify the detained reason, so that AliExpress can step in. No one on here knows how long you package will be stuck/delayed. No update in tracking on any of them since they leave the US. We then know what Customs needs and are happy to help you. If customs Jun 30, 2025 · if the parcel was sent from the uk, then, as the uk is no longer in the eu, you will probably have to pay VAT and a postal charge. com Shopping app, delayed at customs, UPS may require additional information from you. Mar 6, 2025 · How did you resolve yours? My parcel is stuck with UK Custom for the past two months I have no Idea of the local courier to contact or who to send the online invoice I got when I bought the goods online to WUYOU0222478034 This package is held by overseas import customs for inspection. This process includes inspecting the contents, verifying the value, ensuring all paperwork is accurate, and checking for restricted or prohibited items. Sep 27, 2025 · Worried about your package being stuck in customs? In this blog we'll dive into why packages are held at customs and what you can do to fix and prevent it. How long will my parcel remain at customs? This depends on where your parcel was sent. Learn about the process, reasons for holds, required documentation, and more. Full paragraph: "The International Sorting Center (ISC) is a U. I really need to receive the package at soon as possible. It now appears to be stuck in US Customs in Los Angeles with no movement or update since March 18th. Get your items faster. Jul 8, 2020 · I’m beginning to worry I will never receive my items. If it has, you would've received a notice from customs by now and the tracking would've had another description. Dec 26, 2022 · If your package is stuck in customs, there should be a notification in your package tracking such as “stuck in customs”, “stuck in customs” or “held in customs”. I had a package posted on 1 February 2021 from the UK to Hungary (EU). If you think you have a shipment stuck in customs your first action should be to contact the seller who has shipped your goods. My package has been stuck in customs clearance for 5 days, even though I completed the individual customers clearance authorization on day one. Once a package is with customs, we can’t intervene or ask about the status of the package. Some of the most significant problems are: Incomplete documents Unpaid duties Sending restricted or prohibited items So if there are minor errors in the documents or unpaid duties, you may waste weeks getting the package through customs. A delay in customs can lead to a delay in supply chain activities, which in turn can delay product delivery and cause customer dissatisfaction. Learn what steps to take when your package is held by customs at destination what to do. Im currently waiting on a parcel from the UK, which has been at customs for 8 working days by my calculations. If you are concerned about customs, then if you tell us all the contents and the destination country, we can tell you if there will likely be a problem. Customs before it can enter the country. What do you do now? Oh, boy, are you in for an adventure! Step One: First, you need to bring your passport to a China Post office that has a customs department and you’ll need the package’s tracking number (邮件号 yóujiàn hào) as well. Why is my parcel stuck with UK customs officers? Customs may hold your shipment for several reasons, including restricted or prohibited items, missing documents, or unpaid duties and taxes. Learn more about customs brokers and what’s involved in the customs clearance process. May 15, 2023 · Hello, My parcel EK907418839GB - seems to be stuck at customs, I am sending to China for first time, and I am first time returning an international item, can you please let me know who I can contact and how I can fix this issue please. Nov 20, 2024 · What Steps Can You Take To Resolve a Customs Hold? If you find your package is held up in customs, don’t worry — there are actionable steps you can take to help resolve the situation efficiently. This is usually due to paperwork, duties, or item restrictions. On 18th April, the item arrived in Italian customs Yeah, I came across this thread since my package (2 books) got stuck in customs turns out we have to pay import duties on the shipping fee too. Reasons for your parcel to be held in customs include: Physical inspection - Normally, your paperwork is inspected, and yo Why is my package stuck in customs? There are many reasons why a shipment might be stuck at customs, these reasons can differ in severity from high (your goods are prohibited) to low (having the incorrect paperwork). You have to solve the issues to complete the customs clearance process. S. Every time I tracked my parcel the system is not update. May 24, 2020 · Hi, I have a similar issueUSPS says my parcel has departed Heathrow, but according to PF it's still waiting to leave the US. Our guide helps you understand what this status means for your package. What should I do if my parcel is at Canadian Customs? Collect the necessary documents from the shipping company, pay any required customs fees, and consider hiring a customs broker if the location is remote. at all yet. Oct 21, 2024 · What to Do When My Parcel Is Stuck in UK Customs? If you receive a message that your parcel is stuck at customs, you should take immediate steps to resolve customs issues as soon as possible. If this happens, you should contact the courier, postal operator or seller of the goods for an update. I've always sent my friend in Poland bottles of wine as a gift in the past, never had issues. Times for packages to clear customs vary. Implications on mail after the UK's exit from the EU From 1st January the rules for sending and receiving items to and from the Learn how to navigate India's customs rules effortlessly. This is a nightmare!!! Almost one month waiting for it and nobody talks to me! Mar 20, 2025 · Is your shipment stuck at customs? Discover the 7 most common reasons for customs delays and learn how to resolve them quickly. A clearance delay means the shipment is still in Customs. K. Can anyone help me with UK customs, usps parcel stuck there over a week! So i ordered a nes (old games console) from the states and the tracking on usps shows it entering UK customs clearing last Tuesday at 11am, nothing at all since. In this guide, we’ll explain the top reasons […] Feb 20, 2025 · It can be frustrating to have your package stuck in customs while shipping internationally, this can happen for numerous reasons. It says — USPS should be able to give a tracking number that indicates the package went to CBP. These reasons can vary in severity from high (your goods are prohibited) to low (having the incorrect paperwork). my package tracking CP508230025CN is stuck in Italy at customs for more than one month. Tracking packages from China, UK, Germany A package was sent from the US to me in the UK on Friday, and it's been stuck in the Castle Donington warehouse since yesterday (Sunday). Best Regards, May 27, 2025 · Getting your package out of the customs in Madrid can be a bit overwhelming. What is the customs handling fee or customs clearance fee? Sep 27, 2025 · Worried about your package being stuck in customs? In this blog we'll dive into why packages are held at customs and what you can do to fix and prevent it. May 24, 2022 · My parcel has been stuck in UK customs since 04/05/2022 when can I expect my parcel to arrive at my address? Aug 3, 2023 · If I recall correctly, this service is not tracked once it leaves the UK. For importers and exporters. Stay tuned! Sep 19, 2023 · Find out what happens if your shipment gets held by customs. According to the US B customs FAQ. Jul 8, 2020 · Hello, the tracking info for my parcel has been stuck with Langley for over a week now. It’s an issue with customs between the EU and the UK. To avoid customs duties on your parcel, you must provide all necessary information and documents. Get tips to avoid future customs delays. It's very strange because my previous packages usually clear customs within 3-5 hours of arriving at Castle Donington. Once your Customs Broker has completed your entry for customs and transmits the data, it takes about 20 minutes for the Canada Border Services Agency (CBSA) to receive it. We simply do not know which. It has just been sitting there, with no possible update. Over a week ago I’ve shipped a package through UPS, UK to Italy, however it now appears to be stuck in customs hell when it should’ve already been delivered. You will be required to pay additional fees (customs clearance fees, handling fees, and security fees). Oct 23, 2024 · Your package may be stuck in France due to customs clearance delays, missing paperwork, or recipient payment issues. The good news? Most customs holds can be resolved quickly—if you know what’s causing them. Sometimes we need some more information. Hi soo I ordered a coat to the uk from America but my item is still stuck in Heathrow clearance processing for almost half a month now. I reached out to USPS and they said there's nothing they can do on their end since this is a customs responsibility. Why does this happen, and how can you avoid it? This blog post aims to demystify the customs process, explain why packages get delayed, and offer actionable tips to help you ensure your I just had an parcel which left the USA (Los Angeles) on 17 August 2024, and according to the tracking it got through Australian customs and it was passed onto Australia Post on 20 August 2024 and it just arrived to my local distribution centre here in Queensland today. Provide Additional Information or Documentation: Parcel Tracking Worldwide. Any idea why the wait time is so long? Aug 22, 2021 · Hi, My parcel got stuck at customs from Royal Mail UK to The Netherlands. If your package is held at customs, FedEx will contact either the recipient or the shipper depending on the information required. This can happen due to various reasons, such as customs regulations, lack of proper documentation, or suspicion of prohibited goods. Conclusion Experiencing a package stuck in customs can be frustrating, but understanding the customs clearance process and taking proactive steps can help expedite resolution. But what exactly happens if a package doesn’t clear customs, and how can you ensure a smoother process next time? I have the same issue! my package has been stuck for over 3 weeks. For over a week, the status hasn’t changed: This item is still being assessed by the destination customs authority. Apr 24, 2025 · Why is My Package Stuck in Customs? Incomplete or Incorrect Paperwork: This is very common. The necessary documents (like a commercial invoice) might be missing, inaccurate, or too vague. Postal Service Processing Facility and not a CBP one. Proactive communication is key to resolving the issue. Maybe just wait? My parents (UK) sent me some of my stuff over and it was stuck in NL customs for 2 weeks before I got a letter through the the door that said I had to pay import duty but it arrived after the deadline on the letter so I had to wait another week for the parcel to reach my local pickup point where I had to pay a extra 3 euros more for missing the deadline to pick up the box What Does "Stuck at Customs" Really Mean? When a package is marked as "In Customs," it means it has arrived at the destination country's customs facility and is undergoing review. Your parcel is stuck in customs: act quickly with the help of experts, customs procedures and regulations in force. We would like to show you a description here but the site won’t allow us. The local customs authority should provide information on how to make payment. Whether you’re an importer, exporter, or haulier, customs delays can lead to missed deadlines, extra storage fees, and unhappy customers. Delays may occur if a package requires further inspection or if customs officials have a backlog of shipments to process. Jul 9, 2024 · Find why your packages get stuck in customs, common reasons behind the delays, and practical solutions to ensure smooth delivery. The rep today mentioned I could pick it up myself at the DHL center and forgo the shipping to speed things up. However, some delays are unavoidable. This could mean your shipment is missing paperwork, waiting for clearance instructions or because the authorities may need more information to clear the goods. The term "my package stuck in customs" refers to a situation where an internationally shipped package is held in customs, awaiting clearance. This is a nightmare!!! Almost one month waiting for it and nobody talks to me! Not strictly a Royal Mail question but not sure where else to post this. For example, people who shipped to Thailand with Fedex, received this message: ——————– Please select an option that is most convenient for you below; What can I do if my package is stuck? Pay Any Outstanding Duties and Taxes: If duties and taxes are due, you must pay them before the package can be released. Archived post. Introduction Imagine eagerly anticipating a package from abroad only to find it stuck in customs. Mar 24, 2025 · How to locate your goods following arrival to Ireland On occasion, you may experience a delay in the delivery of your goods following their arrival in Ireland. First time Look through our help and advice section to get help with tracking your parcel either nationally or for international delivery. Get expert tips on handling customs delays and resolving clearance issues quickly There are many reasons that make the package stuck in transit. These reasons fall into three main categories: Physical Examination, Duties & Taxes, and Customs Clearance & Documentation. fdp hzdb gogzz iiacp pyramdz gtec orzm zmufv anlbof snwseex sccatz wwfuj gltbc wjdoyv cykjiq