Skinny modem problems. Seems to be pretty decent so far.

Skinny modem problems If you don’t get a solid green Internet light, please try connecting your modem to each of the LAN ports on the ONT for 5 minutes, and seeing if the Internet light on the modem turns on. If I power cycle the modem then all comes right again. They did their work and said from their end, the fibre should be all good now. If you're unable to access email, browse the web, or stream music, it's likely you're not connected to your network and can't access the internet. Connect the YELLOW ethernet cable to modem’s “ETHERNET” port and then to the device’s “ETHERNET” port. Or, just make an offer to @ silvrav for their Smart Modem 2 (which does work Jan 18, 2025 · Skinny Futura modem Anyone know more about this device other than what's on Skinny's site? What brand/model? The specs as linked above suggest there is no external antenna capability - is this correct? Spectrum Outage Map The map below depicts the most recent cities in the United States where Spectrum users have reported problems and outages. It is common for some problems to be reported throughout the day. We Dec 4, 2024 · Resolve common connectivity issues with our Router Troubleshooting Guide. com Jun 3, 2024 · I've got a Skinny 4G LTE connection in central Upper Hutt. Oct 11, 2025 · This is not such a problem, as partners receive a direct email notification from the Skinny team whenever a modem is delinked and reset for re-issue. You can then compare the speeds you're getting with the average speeds for your plan. Whether preventing me from finishing important work, streaming my favorite shows, or checking my email, a faulty modem can make my day screech. Discover steps to identify and resolve issues with speed, latency, and connectivity across devices and locations in your home. If you are experiencing problems with Comcast Xfinity, please submit a report below. 3. Check in real-time if Skinny is down or has currently experiencing some outages and read what other users report about Skinny. Sep 9, 2025 · This is not such a problem, as partners receive a direct email notification from the Skinny team whenever a modem is delinked and reset for re-issue. 6 days ago · Stay updated with Spark NZ's network status. Try restarting the modem, checking the cables, and contacting your internet service provider for assistance if the issue persists. Skinny is pretty good, we used it for about a year, and the speed was faster than the only other option which was copper. Jul 15, 2024 · You can use the Skinny modem to get started, then try switching over to using the Orbi instead. Wait 20 seconds. Bear in mind that product is specifically for those who cannot afford an internet connection, so don't take advantage unless you fit the criteria. For Skinny ones, it is plug and play. This morning, we have already received calls from families in Kaikohe, Whangarei and Rotorua that their service has stopped and the Skinny Helpdesk has confirmed they are are having some problems. Check in real-time if Skinny Mobile is down or has currently experiencing some outages and read what other users report about Skinny Mobile. Spark is BYO modem though which would wipe out most of the savings made over a year to buy one - anyone know if bigpipe are going to ask for theirs back after 2 years The Bigpipe modem is a purchase, you own it now. In this guide, we'll explore a range of solutions to help you fix Wi-Fi problems in Windows, providing clear and detailed instructions for effective Sep 9, 2025 · This is not such a problem, as partners receive a direct email notification from the Skinny team whenever a modem is delinked and reset for re-issue. View current outages, maintenance schedules, and service updates to stay informed. AT&T has you covered with AT&T Internet support, troubleshooting, how-to articles, & videos. Need help? If you're stuck using Skinny's Smart Modem 3 and need support you can check out our troubleshooting and tips in the FAQ below. Troubleshooting your cable modem and Internet connection can be done without having to call your ISP. " Jul 7, 2022 · Forums › Spark New Zealand (including Skinny and BigPipe) › Problems with the Spark HG659b modem mattwnz 20297 posts Uber Geek +1 received by user: 4552 #298690 7-Jul-2022 18:29 May 15, 2020 · I have a similar issue. The sim initially provided internet in the 4g router but stopped after a few hours. If you want an extremely appalling internet connection and shitty customer service, then skinny is the one. Here’s how: Unplug the power cord from the back of your device. Sep 29, 2021 · Hmmm that brings back memories of an occasional problem I used to have with my Skinny B618 on 4G broadband. We can not provide any technical support while using your third party modem, and this includes but is not limited to standard troubleshooting, line checks etc. Skinny outage and reported problems map Skinny offers mobile phone and mobile internet service. Or, just make an offer to @ silvrav for their Smart Modem 2 (which does work To snap up the great Skinny Unlimited Broadband offer, you’ll need to purchase the super-speedy Skinny Unlimited HG659 modem. Get help with all Skinny products and services, including mobile, 4G Wireless Broadband, Unlimited Broadband and help with your devices. This was all working great until a few weeks ago when my Smart Modem died. This is not such a problem, as partners receive a direct email notification from the Skinny team whenever a modem is delinked and reset for re-issue. The power supply plug fits the SM2 perfectly and runs the modem without any problems. I've been on ultra fibre with 2degrees and in the past few months, only at night time, speeds drop and every few days it will lose Internet completely for a few hours. Learn how to effectively troubleshoot your internet connection using Speedtest and Downdetector. The main things you need to note is that you have to buy the modem, and you will be on CGNAT (this means you can't host servers at home). Hitron cable modems are built for today’s Internet needs, giving you speed, reliability, and the freedom to stop renting and start owning. Extending - grab a Smart Mesh 2 from a Spark store. There’s always a ‘good news’ side to the story. Mar 7, 2024 · There could be several reasons why your modem suddenly stopped working, such as a power outage, cable connection issues, firmware updates, or hardware failure. Try shifting the modem around your house, place the modem near a window to maximise signal strength and make sure it is a metre away from other electrical devices. Step 2: Run a speed test To figure out whether the problem is with your speed, run a speed test. Start Upgrading. Skinny Jump is for those who don't have a broadband connection at home because cost is a barrier. 1 day ago · Growing reliance on a handful of major internet infrastructure companies has led to major disruptions, sparking everything from political pressure to computer science memes. Customer: I want to configure HG659b modem for Skinny Broadband. Thank you. I can't guarantee that the power supply is a Spark supplied one as I bought my SM2 off Trademe to play with. About 5-6 weeks ago started having regular (couple times a day) losses of connectivity (all the lights on the modem look fine, web interface looks fine (has an IP, signal etc) but nothing getting out to the internet. But in fact, even after the "connected" event, I still have no connection for a while unless I reboot the modem. We appreciate that there has also been confusion about exactly what is required to de-link, reset and reprovision a Jump modem. Jan 10, 2025 · On the subject of Skinny support, I recently raised a trouble ticket because I'm getting intermittent short-duration disconnections, where all connection to the internet is lost and the green light on the smart "modem" turns red. Troubleshooting Wireless Broadband Skinny NZ. For Fibre May 1, 2023 · As a frequent internet user, there’s nothing more frustrating than a modem that won’t connect. Find solutions for internet connectivity issues with Skinny's 4G broadband service, including troubleshooting steps and tips to get back online. Oct 3, 2023 · Restarting your router and modem or sending a refresh signal from your ISP. Put the internal battery back in, if applicable. Mar 28, 2025 · Test your modem by first logging into it. Modem can be used with a mix of Lan static and DHCP IPs for attached devices. Mar 25, 2024 · Forums › Spark New Zealand (including Skinny and BigPipe) › Cant Login to Smart 5G Modem hebegb 78 posts Master Geek +1 received by user: 5 Trusted #312192 25-Mar-2024 15:04 Find detailed instructions to set up and understand your Huawei B618 modem with Skinny NZ. Do your thing better with the Skinny app: 1. Skinny NZ. Look through the event log for anything that lists a status code of "Critical" or similar. Night and day difference. Oct 9, 2022 · Discussion about Spark smart modem 2 on 4GThat's the second time recently I've seen Skinny Jump reccommended just to solve a modem issue. Learn tips and tricks on using internet while your roaming overseas. Skinny uses excess bandwidth on underutilized towers for its Wireless offering. After you’ve factory reset your modem, and the modem has turned back on you should have a solid green Power, WAN and Internet light. Apr 3, 2025 · We think the problem is because of staff changes in the Skinny Jump team and misunderstandings about the de-linking and resetting processes. #neverforget Malcolm Turnbull. This modem has been set up specifically to make the most of the network so you get the best speeds possible. Jan 18, 2025 · Skinny Futura modem Anyone know more about this device other than what's on Skinny's site? What brand/model? The specs as linked above suggest there is no external antenna capability - is this correct? Spectrum Outage Map The map below depicts the most recent cities in the United States where Spectrum users have reported problems and outages. The fibre slows down really badly over weekends in my area, but with the 4g I can constantly get 60+mbps which is fast enough to handle my family needs. May 24, 2023 · Customers should be encouraged to contact Skinny directly if they have a problem using their modem, topping up their accounts and for reporting faults What are the most important tools for Jump partners? May 15, 2024 · The only difference between the Spark and Skinny ones is literally the firmware. Make the switch and Has anyone had a problem with their spark modem having a red light? This has been a recurring issue for a couple of days for me. " Understand the basic terminology. Never had a problem that I needed to contact Skinny during my contract. Technician's Assistant: Is there anything else that the Huawei support team should know in order to assist you Dec 31, 2024 · This article unpacks the mystery behind the lights on your modem, offering guidance on what they mean, how to troubleshoot issues, and tips to maintain a stable connection. It's working fine with computers and cellphones, but appears to be having trouble with less ADSL & VDSL If you notice that your internet gets slow on one device, or in a particular room of your house it may be due to a poor wireless signal. Jan 10, 2025 · On balance, it looked like we were going to have to get a Skinny modem for it to work, and prefer to use the Asus router/modem as it has good coverage through the house. A modem (short for modulator-demodulator) serves as the bridge between your local network and your internet service provider (ISP). Nov 20, 2023 · Hi there, I struggled to get a good secondhand Spark modem 3 however, I noticed many reasonable prices for an equivalent Skinny smart modem. It converts digital data from your computer into analog for transmission over telephone lines or cable systems and vice versa. This heat map shows where user-submitted problem reports are concentrated over the past 24 hours. Sep 25, 2024 · XB7 router latency issues Switched to the xFi complete package and got a XB7 router, but am frequently getting high latency and ping spikes. I’m happy with their mobile service, but their fibre was a joke - constant router issues, internet drop outs and bandwidth issues at peak times. Jan 20, 2023 · Discussion about Spark Smart Modem 2 Power SupplyHere are a couple of snap shots of my SM2 power supply. " Still seems short-sighted. Everything is fine except for that every day around 5:05pm the modem loses Internet connection: The log looks as if the connection disappears only briefly for a few seconds. . If you have: An internal battery backup, remove it. looking at both specs they seem similar and manufactured by the same company. We are currently on Vodafone (ONE now) which works pretty good. Is your Internet cutting out or your modem acting up? Learn the warning signs of a failing cable modem, what causes it, and how to fix the problem for good. Oct 29, 2018 · Today's the day that Skinny turns off the internet service for anyone who hasn't completed the firmware upgrade. A modem makes a buzzing noise because of some common reasons, there may be an AC power spike, and it may be bad or faulty Oct 28, 2023 · From an earlier GZ thread "Ah never mind. If you're looking at it and you're bewildered a link to Imgur is easier than trying to describe it. Mar 25, 2024 · Forums › Spark New Zealand (including Skinny and BigPipe) › Cant Login to Smart 5G Modem hebegb 78 posts Master Geek +1 received by user: 5 Trusted #312192 25-Mar-2024 15:04 May 18, 2021 · When to replace your modem A high-speed, stable connection to the internet is essential in the modern age. I discovered soon after switching to wireless 4G a few years ago that the modem would drop connection for a second approx every 24hrs, usually somewhere in the wee small hours, or, 24hrs after I last turned it on. I have my fibre switched from Spark to Skinny today. You can buy Skinny Jump top-up vouchers from most diaries, supermarkets and service stations throughout New Zealand. They're good, haven't had any significant downtime so haven't had to try customer support Jul 14, 2025 · Forums › Spark New Zealand (including Skinny and BigPipe) › New Spark Futura Modem upload issues on 4g Customer: I want to configure HG659b modem for Skinny Broadband. Aug 18, 2023 · Experiencing connectivity issues with your modem? Learn why your modem might not be working and find solutions to get it up and running again. The plug is 5. Picked up a used Smart Modem 3 on FB to replace it. Smart Modem. The IMEI number is assigned by the manufacturer and relates to the modem hardware, not the Skinny internet connection. You may not be receiving good reception from the cell tower to your modem. Follow these troubleshooting steps when experiencing problems connecting to the internet. Auckland Skinny Auckland User reports indicate no current problems at Skinny Skinny offers mobile phone and mobile internet service. Better than the old Smart Modem 1 I was using as a back up. 5mm OD. I raised a ticket with Skinny and they replied saying the Spark Mesh unit is compatible with the Skinny Smart modem however is not supported from a troubleshooting perspective etc. Don’t spend another day guessing whether your modem is the problem. The internet light still won't turn on. Where to buy top up vouchers. That’s why for proper functioning, a modem becomes a necessity. can I buy a Skinny and use it for a Spark connection? Going over the support As the title said, I have just bought a router for my house and after setting it up, I noticed I have 4 different wifi signals now. Technician's Assistant: Is there anything else that the Huawei support team should know in order to assist you View and Download Spark VRV9517UWAC34 quick start manual online. Incorrect modem setup - if you have a Skinny Smart Modem, you can learn how to set it up Scenario 2 - If your broadband was working then stopped, there are a few reasons as to why this may be the case. If you have any problems, you can just switch back to the Skinny modem while you figure out the Orbi settings. The only slight complication is enabling VLAN 10 on the Orbi for Skinny, which you can get instructions for here Oct 27, 2023 · Advantage of taking up their Smart Modem is should there be any issues, support is available and makes troubleshooting easier, faster WiFi on the Smart modem (WiFi 6 ax vs WiFi 5 ac on Deco M5) No troubleshooting will be provided on the Deco M5 from Skinny on the other hand. The reason you cannot get a new 4g connection at your house is because there is no excess capacity. Plug the Yep, I'm an avid gamer and Internet speed is something I've been on top of since I was a kid. I We would like to show you a description here but the site won’t allow us. Get step-by-step solutions to fix your home network problems efficiently. Laurence Zwimpfer March 8, 2022 Modem Deliveries, Skinny Care, Skinny Jump modems 1 Comment on Don’t call Skinny for modem supply issues Jul 2, 2024 · Not all third party modems will be compatible with Skinny Fixed Broadband, and we cannot guarantee the connection will be the same standard as our excellent Skinny Smart Modem. The Internet connection drops after every little while, requiring a modem reboot, making it hard for online meetings. Mar 10, 2025 · Having issues with your AT&T internet or wireless service? Learn how to check for outages and sign up for internet outage alerts. A reset of Dec 17, 2023 · Hoping someone with much better knowledge than me can help with this: my parents have recently had fibre installed at their place, using the supplied Spark Smart Modem 3 (Arcadyan VRV9517UWAC34-A-SP). USB Modem. There are different ways to run a speed test, with different levels of reliability. Skinny makes no reference to Smart Mesh units at all in their advice on getting best wifi Simple troubleshooting steps like restarting your modem may resolve the problem. It also offers helpful tips to fix the issue. I also note that a couple of days after power cycling the modem Friendly advice, discussion and news regarding the NBN. Devices connected to the LAN ports and 5GHz SSID on the Skinny router connect fine. Would anyone know if an indoor antenna solve those issues? Get help with all Skinny products and services, including mobile, 4G Wireless Broadband, Unlimited Broadband and help with your devices. Is the network down? Mobile internet not working? Here you see what is going on. ). View and Download Zte SKINNY DONGLE user manual online. The ISP should be able to get into the modem and change it to bridge mode, or supply you with just a modem, not router/modem combo. You're not the only one who asks yourself things like "Why does my internet keep disconnecting?" "Why does my router keep disconnecting?" This article covers the common reasons your internet might fail. For Fibre The Skinny app makes it easy to manage your account – check your balance, top up, and customise your plan with Add-Ons when you’re on the go. There are various ways to troubleshoot and resolve issues whether your modem displays no signal, continually disconnecting, or isn’t interacting with your internet provider. Seems to be pretty decent so far. See full list on lifewire. This brief drop out is apparently normal and expected behaviour on Spark Basically, the WiFi modem is responsible for a source making some great times. So you don’t have to wait until your GSheets are updated before you issue delinked modems. Dec 30, 2024 · Understanding the Role of a Modem Before diving into the troubleshooting process, it’s important to understand the role of a modem. It's been almost 2 weeks and the new one hasn't turned up. DSL service, unplug your telephone cord from your modem or gateway. For a couple of weeks this seemed to fix the problem however just recently the drop outs have increased. Stop Troubleshooting. We have a Skinny/Spark Smart Modem 2 and it's about 4,2 kms from the antenna away (which is across the lake so no hills etc. Worst support ever, modem is crap, sooo many problems with dropoff/dropout and they couldn't care less, my smart TV no longer connects and same with my security cameras. Looks like people are having issues with using it for 4G but it's been fine on Fibre Dec 10, 2022 · I wanted to use this sim in a 4g modem for a remote security system on a holiday home. Get access to helpful guides on troubleshooting for your T-Mobile Home Internet service from problems with internet access, streaming, help on the app, and more. Is Skinny Mobile not working? down or has issues? We have made it super easy to fix Skinny Mobile at the root to avoid any and all issues. Fortunately, most connectivity issues can be resolved with simple troubleshooting steps. Real-time problems and outages for Skinny. Devices on the 2. Skinny does not have IPv6. Read on for ways to achieve a steady connection. Since then I haven't been able to get the Need help? If you're stuck using Skinny's Smart modem and need support you can check out our troubleshooting and tips in the FAQ below or more info here. In this day and age, nothing is more annoying than an unreliable internet connection. Tips for troubleshooting internet and network issues If the issue affects multiple personal devices, use Xfinity Assistant to find outages, perform diagnostics, and troubleshoot. If your modem keeps dropping connection, won’t stay online, or just can’t keep up—it’s time for a better solution. 4Ghz SSID don't Feb 2, 2024 · Modem, Wi-Fi gateway or All-Fi Hub You can fix many common internet issues by restarting your modem, Wi-Fi® gateway or All-Fi Hub. Aug 12, 2025 · I'm using the Skinny Futura with Skinny Fibre. Details Condition Used - Good Modem Type 📱 Moden 2 Internet Service Provider Skinny Jul 19, 2022 · I have been running the Spark Smart Modem 2 for the last 3 weeks on our Spark Fibre connection and every Monday morning I find that the modem has lost connection to the internet. I tried connecting with Ethernet, but the issue still persists. *****Handy tips for getting the app setup***** If you are new to Skinny Jump to set up this app you will need to enter the broadband number from your Skinny Jump modem. Find out how to fix common issues or contact us. Verified techs and enthusiastic amateurs who love troubleshooting your problems. This could be due to a faulty modem or a problem with the power supply. Technician's Assistant: Is there anything else that the Huawei support team should know in order to assist you Jan 8, 2024 · Learn how to troubleshoot and fix a red light on your modem with our step-by-step guide, ensuring a stable and reliable internet connection. If CS2 servers look stable at the above locations, but you’re having connection issues, sometimes a simple router and modern restart will do. You may not be receiving good reception from the cell tower to your modem. May 28, 2025 · Hi guys, would appreciate some help in troubleshooting a Smart Mesh 2. Our advice at this stage is… Switched from 2 Degrees to Voyager. Choose the "Where to buy" button below to find a retailer near you. Get help with your internet service, Wi-Fi gateways, and extenders. Oct 14, 2025 · If your modem is making a beeping noise that is more frequent or continuous, it could be an indication of a hardware issue. Mar 29, 2023 · Cheers - N Our Smart Modem 1 recently just died at our flat and we got a free Smart Modem 3 replcement. I have a Skinny Smart Modem 3 (VRV9517) with a Smart Mesh 2. To receive your Skinny Jump modem and to register for Skinny Jump you need to Comcast Xfinity Outage Map The map below depicts the most recent cities in the United States where Comcast Xfinity users have reported problems and outages. Once logged in, check the modem's stages, power levels, and SNR values. Skinny Broadband is the same thing as Bigpipe, just sold under a different name. Apr 5, 2024 · I've got a Skinny Smart Modem 3 (Arcadyan VRV9517?) with the WAN connection type set to Bridge mode connected to a Ubiquiti EdgeRouter X (running openwrt) that's connected to the ONT. 6 days ago · By Lisa Eadicicco, CNN (CNN) — Having problems with your favorite websites lately? It’s not just you. If you are experiencing problems with Spectrum, please submit a report below. Infect, a well-operating modem has not made any unusual sound. SKINNY DONGLE modem pdf manual download. Quite a few times a day the modem loosees the internet connection, sometimes just briefly and other times a few minutes and it seems to have to reconnect completly. We're with Skinny, decent speeds, modem supplied, good prices. Mar 4, 2022 · Skinny Smart Modem has very good WiFi and very good Gigabit fibre. Anyone can imagine leaving without WiFi, in the digital age. You can also top up in the Skinny Jump app or online dashboard using your credit or debit card. Here's everything you need to know about your Skinny HG65 modem. May 6, 2020 · The problem is called congestion, it is caused by too many people drawing on one cell tower. The new VRV9517 modem seems to be the cause as when the Internet connection is broken the modem's admin page also fails to serve I still have my Spark Huawei HG659B modem, anyone knows what settings I Sep 25, 2024 · Hi all, over the past year my household would experience random drop outs using the Smart Modem 3, it eventually starting making odd noises and was replaced with a new Smart Modem 3. Ensure you grab a "Smart Modem 3" - if you get the Spark one then you'll need to login and just simply turn off the VLAN tag from the web interface. Ignore anything that says "Notice. I thought it might have been the router so I checked on my phone (Skinny as well) using mobile data to see whether it was more widespread - everything works. So, unless you plan to use a mobile hotspot, which requires a phone plan to function, you … Find detailed instructions to set up and understand your Huawei B618 modem with Skinny NZ. I had one of the older black and skinny xFi gateways that worked fine before switching to the XB7. We did some troubleshooting with skinny on the phone and they deem it a faulty modem. Can someone help. Worst support ever, modem is crap, sooo many problems with dropoff/dropout and they could Dec 22, 2019 · Recently I started using Skinny 4G broadband, modem B618s-65d. Web infrastructure provider Cloudflare experienced a disruption on Tuesday that Aug 3, 2022 · I'm on skinny fibre and I'm experiencing DNS issues - websites either failing to fully load or the browser coming back saying it is offline. Technician's Assistant: Could you please provide some more details about the problem you're experiencing with your Huawei device? Customer: It won't connect to internet. The best way to eliminate wireless signal issues is to connect up to your modem via an Ethernet cable, as this won’t be affected by distance or signal issues at all, and is much more reliable. Nov 5, 2025 · The Skinny Jump app makes it easy to manage your account – check your balance, top up and renew your Skinny Jump plan when you’re on the go. I spent about 3 hours yesterday trying to connect our old Smart mesh 1 to the Smart modem 3 trying everything under the sun - went over both documentations with a fine tooth comb and couldn't understand why it wouldn't work. Learn how. Fixing Skinny Futura Modem is our latest modem for customers on Skinny Wireless Broadband. Should I disable the wifi signal on the original ISP's router and modem combo and just broadcast with the new router? Will it affect speed if I have all 4 on? Thank you. VRV9517UWAC34 modem pdf manual download. It's a high-performance modem with WiFi 6 giving you the best speed and reliability at home. pjtkv sqrna mphjm bswb esqcvkw xym fmw hziinw hle qatiev kfyppxx ywiui rkaqte iretalc lzvrs